Random handset dropouts and "Initializing Data"

[YCMJamie]

Please don't think I'm ungrateful for your advice/suggestions, I am just at the point where I think this one might be a Yealink issue, not a Yealink user issue.

(03-04-2019 04:42 PM)complex1 Wrote:  

(03-04-2019 03:51 PM)YCMJamie Wrote:  Is there a means by which I can get a Yealink technician to look into this, e.g. an email address I can submit the syslogs and other logs to or something?

I don't think a crowdsourced solution is likely, and most product vendors rarely go beyond the superficial "have you tried turning it off and on again" when it comes to this kind of support issue, so I think I'll need to get assistance from the source to work out why it's happening and resolve it.

I'm not a Yealink employee. Just trying to help.
At the moment there is some lack of support from Yealink Support on this forum.

You can create a support ticket here:
https://ticket.yealink.com/