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Random handset dropouts and "Initializing Data"
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complex1 Offline
3CX Adv. Cert. Engineer
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Post: #5
RE: Random handset dropouts and "Initializing Data"
(03-04-2019 03:51 PM)YCMJamie Wrote:  Is there a means by which I can get a Yealink technician to look into this, e.g. an email address I can submit the syslogs and other logs to or something?

I don't think a crowdsourced solution is likely, and most product vendors rarely go beyond the superficial "have you tried turning it off and on again" when it comes to this kind of support issue, so I think I'll need to get assistance from the source to work out why it's happening and resolve it.

I'm not a Yealink employee. Just trying to help.
At the moment there is some lack of support from Yealink Support on this forum.

You can create a support ticket here:
https://ticket.yealink.com/

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-04-2019 04:42 PM
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RE: Random handset dropouts and "Initializing Data" - complex1 - 03-04-2019 04:42 PM

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