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T58A Teams - Call Queues Stopped working
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ciaranmadden Offline
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Post: #6
RE: T58A Teams - Call Queues Stopped working
Having a similar issue, we're noticing that inbound calls to our service number which are routed through Auto Attendant and then distributed to Queue that when the agent tries to pick up there is about a 5 second delay in the call being transferred and that the calls are often stuck on hold when they are transferred with no clear way of taking them off hold.

Extremely frustrating. Huh
06-07-2019 09:44 AM
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RE: T58A Teams - Call Queues Stopped working - ciaranmadden - 06-07-2019 09:44 AM

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