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T46S Ringtone for each account
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,198
Joined: Jan 2014
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Post: #6
RE: T46S Ringtone for each account
(01-06-2019 02:21 PM)GP Wrote:  Hi

I don't use a local directory, Ring Tone is set to Auto. However, I use a remote directory (3CX). Chould that influence the ring tone?

Hi,

Yes, I think so, because the phone inspects the INVITE request for an "Alert-Info" header when receiving an incoming call.
If the INVITE request contains an "Alert-Info" header, the phone strips out the keyword parameter and maps it to the appropriate ring tone.

But what you can try, I have never tried this, is to delete the text “external” at “Internal Ringer Text” (Settings > Ring) and test if the accounts have there “own” ring tone.
Keep in mind: This field will set again after the phone is provisioned.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
01-06-2019 03:31 PM
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Messages In This Thread
T46S Ringtone for each account - GP - 01-05-2019, 02:08 PM
RE: T46S Ringtone for each account - GP - 01-05-2019, 11:11 PM
RE: T46S Ringtone for each account - GP - 01-06-2019, 02:21 PM
RE: T46S Ringtone for each account - complex1 - 01-06-2019 03:31 PM

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