EDK Setup on T46G

[jolouis]

(12-19-2018 05:41 PM)itcaustin Wrote:  1. They want to be able to check voicemail from the phone itself without entering their PIN first.

If you know the dial code and access code for each mailbox, you can configure an EDK key to do that. Basically you need to dial the mailbox code, wait a second or two, then enter the user's password.

In my opinion if you have control over the PBX itself it's better to implement this kind of thing there, but it sounds like that may be out of your hands.

(12-19-2018 05:41 PM)itcaustin Wrote:  2. They want to have a line key set up for each other user's extension that operates as a standard Busy Lamp Field (shows a green LED when that user is not on an active call, but changes to red when they are). However, when they press the line key to call the user, they want it to call them via an intercom (immediate connection) rather than the standard speed dial (have to wait for it to ring and the call to be accepted).

Not aware of a way to do this directly on the phones. Again if you have access to the PBX you can setup some custom manipulation there, or as pointed out use a two-step process.