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Base inaccessible and dead
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 835
Joined: Jan 2014
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Post: #2
RE: Base inaccessible and dead
(12-10-2018 02:00 AM)eroubal2@comcast.net Wrote:  I have a W56P I got from Amazon. Got it all configured with Sonotel and it ran for 5 months being powered over POE. Then stopped. Base is not accessible and does not retrieve a DHCP address from my DHCP server. The rest of the 30+ devices get their address just fine. Tried assigning the address manually.. still inaccessible.

Anybody have any ideas before I return this thing?

Hi,

If possible, do not use PoE but power the base with a separate power adapter and try again. If this doesn’t help then reset the base to factory default.
http://support.yealink.com/faq/faqInfo?id=94 (How to Deal With a W52P Base Problem)

Hope this will help.

Best regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
12-10-2018 08:18 AM
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RE: Base inaccessible and dead - complex1 - 12-10-2018 08:18 AM

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