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BUG - inbound hold/unhold/hangup not work via remote control for some accounts
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nSolvePaul Offline
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Posts: 19
Joined: Jul 2018
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Post: #2
RE: BUG - inbound hold/unhold/hangup not work via remote control for some accounts
Here are the syslogs from the T46S when I request a Hold but it fails to action it:

Code:
11-02-2018    13:05:02    User.Info    192.168.10.105    Nov  2 13:05:05 GUI [1415:1415]: TALK<6+info  > 905.827.411:RTCP-XR private report Id[32792][1]
11-02-2018    13:05:02    User.Info    192.168.10.105    Nov  2 13:05:05 GUI [1415:1415]: TALK<6+info  > 905.826.568:RTCP-XR private report Id[32792][2]
11-02-2018    13:05:00    User.Notice    192.168.10.105    Nov  2 13:05:03 ipvp[1298.1298]: IPVP<5+notice> 903.298.440:Message=0x00000001(0x00000000+0x00000000+0)
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:05:00 GUI [1415:1415]: TALK<6+info  > 900.827.343:RTCP-XR private report Id[32792][1]
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:05:00 GUI [1415:1415]: TALK<6+info  > 900.826.492:RTCP-XR private report Id[32792][2]
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1415:1415]: URIL<6+info  > 899.974.095:CActionUri::ProcessRegisterAcc[HOLD:32791]
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1415:1415]: URIL<6+info  > 899.973.612:bIdenticalIP [0] bIdenticalUser [0]
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1415:1415]: URIL<6+info  > 899.967.322:SetCTIBind IP = [] TerminalType = [] Name = [] UserName = [] BindType = []
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1415:1415]: URIL<6+info  > 899.966.684:SetFwdCfgCode After Formatted [HOLD:32791]
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1415:1415]: URIL<6+info  > 899.966.281:CActionUri::ProcessSetForward[HOLD:32791]
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1415:1415]: URIL<6+info  > 899.965.812:Action(HOLD:32791)
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1415:1415]: URIL<6+info  > 899.965.365:Action URI: IP(192.168.10.114)
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1415:1415]: URIL<6+info  > 899.964.735:Action URI: IP(key=HOLD:32791&RIP=192.168.10.114)
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1415:1415]: CUIT<6+info  > 899.963.246:Allow to Remote Control !
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1415:1415]: CUIT<6+info  > 899.960.522:CAccessManager::ProcessMsg:0x60d07, lParam:0
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1415:1415]: URIL<6+info  > 899.959.226:URICode [key=HOLD:32791&RIP=192.168.10.114]
11-02-2018    13:04:57    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1415:1415]: IDUI<6+info  > 899.957.852:CScreenSaverManager OnExitScreenSavers[0]
11-02-2018    13:04:56    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1415:1415]: IDUI<6+info  > 899.952.678:CScreenSaverManager MsgID(396551), wPram(0), lParm(0)
11-02-2018    13:04:56    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1927:1927]: WEB <6+info  > 899.956.150:[DoService:104]~~~~~~~~~~~~~~~~~~~~~~~~~~~~~end request[200]~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
11-02-2018    13:04:56    User.Error    192.168.10.105    Nov  2 13:04:59 GUI [1927:1927]: WEB <3+error > 899.951.684:[CallDskMsgTimeoutEx:153]CallDskMsgTimeoutEx [0x60d07] lret[1]
11-02-2018    13:04:56    User.Error    192.168.10.105    Nov  2 13:04:59 GUI [1927:1927]: WEB <3+error > 899.950.903:[SendNow:202]Post msg : [DONOW:NULL] [app_vpPhone], 0x60d07, 0, 0, [key=HOLD:32791&RIP=192.168.10.114]
11-02-2018    13:04:56    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1927:1927]: WEB <6+info  > 899.949.118:[Common_RegMatch:643]The reg[^192\.168\.10\.[0-9]{1,3}$] is matched [192.168.10.114].
11-02-2018    13:04:56    User.Error    192.168.10.105    Nov  2 13:04:59 GUI [1927:1927]: WEB <3+error > 899.946.007:[VerifyUMEAction:295]Error: The AURemoteIP is empty!
11-02-2018    13:04:56    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1927:1927]: WEB <6+info  > 899.944.550:[DoActionURI:66]ip:192.168.10.114 Action URI: key=HOLD:32791
11-02-2018    13:04:56    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1927:1927]: WEB <6+info  > 899.943.402:[SetPwdLockState:421]m_nLoginTryTimes[0], m_iLockTimeStart[0]
11-02-2018    13:04:56    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1927:1927]: WEB <6+info  > 899.941.688:[CheckPassword:255]login success, role[admin] user[admin]
11-02-2018    13:04:56    User.Info    192.168.10.105    Nov  2 13:04:59 GUI [1927:1927]: WEB <6+info  > 899.935.600:[DoService:62]~~~~~~~~~~~~~~~~~[192.168.10.114] url[/servlet?m=mod_action&key=HOLD:32791]

Attached two logs one showing when remote control hold works and one when it does not.

Please advise if you need more information or if there is another channel to report bugs


Attached File(s)
.txt  hold-failed.txt (Size: 4.17 KB / Downloads: 0)
.txt  hold-ok.txt (Size: 50.81 KB / Downloads: 1)
(This post was last modified: 11-02-2018 01:29 PM by nSolvePaul.)
11-02-2018 01:11 PM
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RE: BUG - inbound hold/unhold/hangup not work via remote control for some accounts - nSolvePaul - 11-02-2018 01:11 PM

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