New Forum system requires email address which you used to apply for your account to replace your original username. Password stays the same.Please see this post for more details
http://forum.yealink.com/forum/showthread.php?tid=40344

Yealink Test Club has been officially launched. Please visit post below to get detail information. Come and join us!
http://forum.yealink.com/forum/announcements.php?aid=18

We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
Please visit : http://forum.yealink.com/forum/showthread.php?tid=42322


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Headset Prior (Yealink T21P)
Author Message
dreemer Offline
Junior Member
**

Posts: 3
Joined: Oct 2018
Reputation: 0
Post: #1
Headset Prior (Yealink T21P)
Hello,

I'm having a huge issue at one of my offices; we have three Yealink T21P phones with Jabra headsets (these work great).

We purchased a Jabra remote handset lifter in order to be able to answer phone calls without having to push the "headset" button on the phone itself. I made sure to set "headset prior" to "true" in the web interface (of each phone); I can see that it's working because the icon changes from a phone to a headset on the phone's display (showing headset prior is active).

Everything is working, except when the lifter picks up the handset, it auto switches to the handset and you still have to push "headset" on the phone itself in order to talk via the headset (even if headset prior is active).

Am I doing something wrong? Can this issue be fixed?

Thank you in advance,
Ray.
10-31-2018 03:11 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Headset Prior (Yealink T21P) - dreemer - 10-31-2018 03:11 PM
RE: Headset Prior (Yealink T21P) - jolouis - 10-31-2018, 07:15 PM
RE: Headset Prior (Yealink T21P) - dreemer - 11-02-2018, 02:11 AM
RE: Headset Prior (Yealink T21P) - jolouis - 11-02-2018, 06:36 PM
RE: Headset Prior (Yealink T21P) - dreemer - 11-05-2018, 03:44 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Yealink T58A Firmware runek@sildelaget.no 0 1,817 07-04-2018 01:04 PM
Last Post: runek@sildelaget.no
  t46g: intercom over speaker rather than headset? asinshesq 22 32,102 01-24-2018 10:02 PM
Last Post: mikes
  T21P E2 Send softkey missing Mardy 1 2,110 06-19-2017 02:45 AM
Last Post: Jensen_Yealink
  Max USB stick size (for) Yealink SIP-T29G Shawn 1 2,173 05-17-2017 08:24 AM
Last Post: Lucia_Yealink
  T21P E2 Local Port Dalton 3 4,594 03-27-2017 05:50 PM
Last Post: VOIP
  T20 and T21p registration problem raltel 3 3,335 12-30-2016 06:01 AM
Last Post: Lucia_Yealink
  T21P E2 password reset winkey777 1 4,739 11-10-2016 08:59 AM
Last Post: Lucia_Yealink
  Yealink T19P Action URI denis 1 3,149 10-19-2016 09:07 PM
Last Post: denis
  Yealink phones rebooting perhaps caused by broadcast storm srcurtis 1 3,209 09-19-2016 05:17 PM
Last Post: Karl_Yealink
  Yealink XML Autentication with Mitel MX-ONE Telephony Server mpascuas 2 5,317 07-07-2016 05:15 PM
Last Post: jmoore

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication