[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Unable to Login after provisioning
Author Message
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 997
Joined: Jan 2014
Reputation: 26
Post: #2
RE: Unable to Login after provisioning
(10-17-2018 11:42 AM)thenewhomesagent Wrote:  Hello All,

I am installing a W52P base station with the additional handset, using broadcloud.

After a factory reset I and log into the DECT to add the provisioning URL, and set a new more secure password. However, once the DECT has confirmed complete, I can no longer log into the web portal.

I am also struggling to get both handsets to ring when the line is called.

Any help would be greatly appreciated.

Many Thanks

Hi,

Normally after provisioning the phone get a new user password.
Please contact the person / company who is responsible for the setup of the provisioning file and ask them what the password is.

Please check the settings for Incoming and Outgoing Lines in the Bases station if they point to your handset(s)
http://download.support.yealink.com/down...V81_12.pdf
See page 50 and up.

Hope this will help.

Kind regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
10-17-2018 02:30 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Unable to Login after provisioning - complex1 - 10-17-2018 02:30 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Unable to update firmware Gunter 1 3,042 07-10-2020 12:50 PM
Last Post: nolto
  Locked out of admin login Blue Chilli 5 5,528 05-01-2018 12:44 PM
Last Post: complex1
  Failed to change provisioning server - W52P jsilva 2 3,844 11-22-2017 12:44 PM
Last Post: janduy.manzanos@gmail.com
  WAN Provisioning W52P on 3CX PBX reiddm 6 9,807 03-02-2017 06:59 AM
Last Post: Jensen_Yealink
  cant login to web portal jasond911 2 3,720 11-10-2016 09:30 AM
Last Post: Lucia_Yealink
  Unable to register to base cho 1 4,933 12-17-2015 04:35 AM
Last Post: jcaruso
  I can not login Jorgemaria 2 4,286 02-09-2015 10:08 AM
Last Post: James_Yealink
  Unable to connect to remote Phonebook on W52P Jeroen 1 6,372 07-08-2014 03:59 PM
Last Post: Yealink Support
  problem with pre-provisioning and autoprovisioning during upgrade 25.50.0.20 Walter 3 5,495 05-06-2014 02:29 PM
Last Post: Yealink Support
  Forgot Login jhughes 1 4,024 12-30-2013 03:44 PM
Last Post: Yealink Support

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication