New Forum system requires email address which you used to apply for your account to replace your original username. Password stays the same.Please see this post for more details

Yealink Test Club has been officially launched. Please visit post below to get detail information. Come and join us!

We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
Please visit :

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Cant connect to YDMP
Author Message
davidbeldi Offline
Junior Member

Posts: 1
Joined: Oct 2018
Reputation: 0
Post: #1
Cant connect to YDMP
Hi guys

We seem to have problem with Yealink T46S phones to connect to Device Management Platform.

Went through troubleshooting steps (

But no luck, still says phone is offline. (btw phones were added manually using mac address // server and phones are all in same VLAN)

have new firmware on the phone, so firmware isn't issue(checked guide)

Opened ports.
checked services were running the only problem that I am seeing is that when i dowload /IPAddress/dm.cfg file, i get following message:


dm.enable = 1
dm.server.port = 9090
dm.server.http_enable = 0
dm.server.https_enable = 0

dm.server.retry_min_interval = 5
dm.server.retry_interval_multiplier = 2000
dm.server.retry_interval_max_power = 5

voice.rtcp_xr.enable = 1

dm.server.address =

Any help or idea would be appreciated,

(This post was last modified: 10-17-2018 11:04 AM by davidbeldi.)
10-17-2018 02:36 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
Cant connect to YDMP - davidbeldi - 10-17-2018 02:36 AM
RE: Cant connect to YDMP - Donna32 - 03-14-2019, 11:57 AM
RE: Cant connect to YDMP - Warnick1J - 04-11-2019, 06:59 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  [FAQ] The phones can't connect to Yealink Device Management Platform(YDMP) Karl_Yealink 4 3,381 08-20-2019 09:09 PM
Last Post: backlinkwork
  Unable to apply for YDMP license due to unverified machine-Id UserTM 6 814 08-07-2019 07:22 PM
Last Post: jolouis
  Bug in version 3 of YDMP? Bertin 1 708 03-06-2019 01:12 PM
Last Post: Bertin causes errors on YDMP Petew67 0 602 11-27-2018 12:50 AM
Last Post: Petew67
  push device config to phone fails (Executed failed,Can't connect to server) haroem 1 938 09-27-2018 06:13 PM
Last Post: haroem
  [FAQ] How to change the IP address of YDMP Karl_Yealink 0 1,165 06-14-2018 09:25 AM
Last Post: Karl_Yealink

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication