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Problem after update firmware t46g
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 730
Joined: Jan 2014
Reputation: 22
Post: #2
RE: Problem after update firmware t46g
(09-21-2018 09:35 AM)Paulo Batista Wrote:  Hello

i make update last firmware T46G change password but now i can make login with a new one appears these error :

You are not authorized to access the web interface.

Please contact your support team or try again 3 minutes later.

HTTP 403



Best Regards,

Paulo

Hi Paulo,

A rule of thumb is always reset the device to factory default after a firmware update to prevent wrong settings of what ever.

Please long press OK button for >10 sec to start the reset procedure, then re-provisioning the phone and try again.

Hope this will help.

Best regards,
Frank.

I'm Dutch, not English. Sorry for my imperfect grammar.
09-21-2018 09:56 AM
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RE: Problem after update firmware t46g - complex1 - 09-21-2018 09:56 AM

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