Problem with EXP40 on T48G

[adam]

I'm having a big problem with my EXP40 module on my T48G phone.

A loading bar keeps appearing on the EXP40 module screen (in the middle) over the top of the text on the screen.

It "loads" twice but only getting to about 80% on the second "load" before the screen flashes blank a few times. Then the cycle repeats.

I've tried resetting the phone and reloading configuration and that helps on some occasions until I press the "2" button on the EXP40 which triggers the cycle again.

My T48G is running firmware 35.73.0.50

I can't figure out how to factory reset the EXP40 or see if there is any new firmware for the EXP40.

Cheers,
Adam