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EXP40 + EHS36 Issues
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Asanka Offline
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Posts: 18
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Post: #1
EXP40 + EHS36 Issues
Hi All,

We have identified an issue when an EHS36 with EXP40 attached to a T46S/G phone. The headset we're using is Jabra GN920.

I've listed down the scenario below.

Setup 1:
T46S + EHS36 + Jabra GN920: In this setup the headset works as it should. The middle click button on the headset works to answer and end the calls.

Setup 2:
T46S + EXP40 x1 + EHS36 + Jabra GN920: In this setup, the middle button on the Jabra headset does not respond. Customer has to manually answer/hang-up the call via the phone however, they’re still able to use the Jabra headset to speak without any issues.

T46S is running the latest firmware: 66.83.0.35

I would like to know if this is a known bug or an issue that can be rectified.

Kind Regards

AsankG
Corp VoIP
[Image: Exetel-Logo.png]
08-08-2018 04:19 AM
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Messages In This Thread
EXP40 + EHS36 Issues - Asanka - 08-08-2018 04:19 AM
RE: EXP40 + EHS36 Issues - Sarah789 - 12-22-2018, 11:36 AM

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