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T41P with YHS32 Headset Microphone Volume Issue
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Remko Schenk Offline
Senior 3CX - Yealink
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Posts: 10
Joined: Jul 2013
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Post: #5
RE: T41P with YHS32 Headset Microphone Volume Issue
Hi Karl,

1. Yes we have the 5362-CSTD 01, otherwise we cann't connect the headset. This is an wired headset, not wireless.
2. yes we have factory default it, but in our envirement the phone gets with LDAP the right VLAN and configuration from 3CX.
In that case the phone gets no voice.headset_send information because this isn't in the template.
3. thanks for the right parameters. I have tested it in the template with 3CX and there is no improvement, it still keeps very low mic volume.

ok, i did a factory reset with 36.80.0.70 firmware and manually programmed the account. The voice send volume is better.
I think that the provisioning by 3CX the voice.headset_send parameter isn't functioning. When I provisioning the phone by default template the send volume is lower then by factory defaults. When I try an other value (by example 48) there is no difference, the volume keeps low.

Do you have an suggestion?

Regards Remko
08-11-2015 08:43 PM
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RE: T41P with YHS32 Headset Microphone Volume Issue - Remko Schenk - 08-11-2015 08:43 PM

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