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black screen
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 1,162
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Post: #2
RE: black screen
(07-24-2018 04:05 PM)logiqit Wrote:  Today I had an issue with my T46G phone, so I power cycled it, and now I have a black screen, and nothing is working.

I have tried rebooting several times but still the same.

When powering up the phone, I get the Initializing screen, then shortly after the screen turns black, and the red light on the phones top right blinks.

Is there some recovery options with Yealink phones?

Thank you.

Hi,

This look like the phone is in the power save mode.
If possible please reset the phone to factory default, re-provisioning and try again.
To reset the phone, press >10 sec the OK button and follow the instructions on the screen.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
07-24-2018 04:12 PM
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Messages In This Thread
black screen - logiqit - 07-24-2018, 04:05 PM
RE: black screen - complex1 - 07-24-2018 04:12 PM
RE: black screen - logiqit - 07-24-2018, 05:13 PM
RE: black screen - complex1 - 07-24-2018, 05:48 PM
RE: black screen - logiqit - 07-24-2018, 08:50 PM
RE: black screen - complex1 - 07-25-2018, 09:03 AM

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