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Transfer to Connect
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jolouis Offline

Posts: 339
Joined: Oct 2013
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Post: #2
RE: Transfer to Connect
(07-17-2018 07:56 PM)shmuel@birns.net Wrote:  Is there a way that after Caller B presses the transfer button that Caller C's phone rings and they are not automatically connected?

That seems counter-intuitive... why do a transfer if you want the phone to then ring again?

Simple solution in your case would be to use new calls instead of transfers for the first part, then do a blind transfer after.
a) Caller A is answered by Caller B.
b) Caller B puts A on hold. Dials new call to Caller C
c) Caller C says "Yup put them through".
d) Caller B and C hangup. Caller A is still on hold at B.
e) Caller B picks up held A, presses Transfer, Caller C extension, then transfer again (steps for performing blind transfer).
f) A is now ringing at C, B is done.
07-18-2018 02:19 PM
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Messages In This Thread
Transfer to Connect - shmuel@birns.net - 07-17-2018, 07:56 PM
RE: Transfer to Connect - jolouis - 07-18-2018 02:19 PM
RE: Transfer to Connect - shmuel@birns.net - 07-18-2018, 03:29 PM

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