[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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Bug while adding sip account
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gotelusa Offline
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Posts: 5
Joined: Jul 2018
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Post: #3
RE: Bug while adding sip account
(07-04-2018 10:08 AM)banderlog Wrote:  Hello.
When I add a sip account in the Device management platform, I need to specify a username in the format of the "number$domain" (for example 111$domain).
This is correctly stored in the Device management platform, but the phone is not registered at the same time. If I go to it via the web interface, I see there is only a registration number (111), "$domain" is not transferred.
I tried to add "$domain" via the web interface, but If I reboot the phone the setting again disappears and it does not register.
How to fix it?

In addition, if I specify the name of the server as a "domain.softswitch.com", the system writes me that Domain name or IP Address illegal.
This is strange(

We have and are working with a large number of T21 phones, not E2. Do you plan to support them with the Device management platform? it would be very convenient.

Hey banderlog,

Have you tried manually using the format "number$domain"? To see if it is a legal composition? Are you sure you don't mean number@domain? Also try adding http:// or https:// to your provisioning url instead of just the fqdn.

As far as the T21 (non E2) is concerned, it does not support the .83 firmware. I don't think that it will ever, according to the EOL memo they put out in June 30th, 2015.

(3) Yealink will not offer any New Features/Enhancements support from the End of Life

You can download the EOL pdf from here on the model T21.


Matthew Earl Nelson II
VP of Operations
GoTel Communications, LLC.
direct: 424.234.5672
office: 818.200.1999 ext 300
smsfax: 818.200.1999
(This post was last modified: 09-18-2018 07:09 PM by gotelusa.)
09-06-2018 10:03 PM
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Messages In This Thread
Bug while adding sip account - banderlog - 07-04-2018, 10:08 AM
RE: Bug while adding sip account - gotelusa - 09-06-2018 10:03 PM

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