New Forum system requires email address which you used to apply for your account to replace your original username. Password stays the same.Please see this post for more details

Yealink Test Club has been officially launched. Please visit post below to get detail information. Come and join us!

We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
Please visit :

Post Reply 
Thread Rating:
  • 2 Votes - 3.5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
[FAQ] The phones can't connect to Yealink Device Management Platform(YDMP)
Author Message
chrisver Offline
Junior Member

Posts: 1
Joined: Dec 2018
Reputation: 0
Post: #4
RE: [FAQ] The phones can't connect to Yealink Device Management Platform(YDMP)

The platform on which we install the DM has two network interface.
WAN-side where the yealink phones are connected.
LAN-side intranet for O&M purpose.

We're having problems with the dm.cfg file because when YDMP is installed it's taking the LAN interface iop address and not the WAN side.

This causes that the terminals are not able to connet. Re-installing doesn't help.

dm.enable = 1
dm.server.port = 9090
dm.server.http_enable = 0
dm.server.https_enable = 0
dm.server.retry_min_interval = 5
dm.server.retry_interval_multiplier = 2000
dm.server.retry_interval_max_power = 5
features.usb_call_recording.enable = 1
voice.rtcp_xr.enable = 1
dm.server.address = <-- this should be

How can we fix this?


05-29-2019 12:14 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
RE: [FAQ] The phones can't connect to Yealink Device Management Platform(YDMP) - chrisver - 05-29-2019 12:14 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Unable to apply for YDMP license due to unverified machine-Id UserTM 3 563 06-05-2019 07:22 AM
Last Post: paul barbaux
  Possibility to disable call forward management from IPPhone ? julien250889 1 523 05-15-2019 11:05 AM
Last Post: Jensen_Yealink
  Assign User management for Sites ysvn 1 639 04-19-2019 05:48 AM
Last Post: Dale2
  Cant connect to YDMP davidbeldi 2 986 04-11-2019 06:59 AM
Last Post: Warnick1J
  Zoom Phone support with Yealink Device Management Platform avshch 0 248 04-06-2019 10:40 AM
Last Post: avshch
  Yealink Device Management Platform support for SAML SSO avshch 0 226 04-06-2019 10:30 AM
Last Post: avshch
  Bug in version 3 of YDMP? Bertin 1 580 03-06-2019 01:12 PM
Last Post: Bertin causes errors on YDMP Petew67 0 529 11-27-2018 12:50 AM
Last Post: Petew67
  Yealink T48G SFB RobertCrawford 0 592 10-08-2018 02:56 PM
Last Post: RobertCrawford
  push device config to phone fails (Executed failed,Can't connect to server) haroem 1 840 09-27-2018 06:13 PM
Last Post: haroem

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication