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T46G/S hiccups during call
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flo_woy Offline
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Joined: Jun 2018
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Post: #1
T46G/S hiccups during call
Hello community,

we're using a cloud telephone provider. Every call we got some hiccups during call. It's like nothing for several seconds. It could look like the following scenario:

1 | Call starts
2 | At 0:16 seconds the time on the display freezes for 2 to 5 seconds
3 | During hiccup you don't hear each other
4 | After several seconds of delay the counter continues and jumps ahead to the "lost time"
5 | You're able to hear each other again

In some cases the call drops and then it's like someone hang up.

But what's the reason the display time freezes? Is there any configuration that causes the freeze?
Maybe someone of you got the same issues and has a solution for this problem?


Doesn't matter if it's a Yealink T46 G or S. The same problem occurs.

Maybe someone of you has a fix for this specific problem?
We also checked the locations infrastructure and it seems there's no problem with it. At other locations employees got the same problem.

Kind Regards
Florian
(This post was last modified: 06-11-2018 12:19 PM by flo_woy.)
06-11-2018 08:25 AM
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Messages In This Thread
T46G/S hiccups during call - flo_woy - 06-11-2018 08:25 AM
RE: T46G/S hiccups during call - complex1 - 06-12-2018, 06:56 AM
RE: T46G/S hiccups during call - flo_woy - 06-12-2018, 01:33 PM
RE: T46G/S hiccups during call - complex1 - 06-12-2018, 02:07 PM

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