New Forum system requires email address which you used to apply for your account to replace your original username. Password stays the same.Please see this post for more details

Yealink Test Club has been officially launched. Please visit post below to get detail information. Come and join us!

We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
Please visit :

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Call history not working correctly
Author Message
Jensen_Yealink Offline

Posts: 100
Joined: Jan 2012
Reputation: 0
Post: #6
RE: Call history not working correctly
(06-21-2018 05:43 PM)NSGWaymack Wrote:  
(06-07-2018 11:51 AM)Jensen_Yealink Wrote:  
(06-06-2018 03:45 PM)NSGWaymack Wrote:  Hi all,
We have a problem with about 200 phones for some time now. The call history seems to not work correctly when the BToE connector is running. It shows outbound calls correctly, but it will not show inbound calls on the history unless the BToE connector is not running. This has been going on for several versions and we are currently testing firmware and BToE and the issue is still there.

We've also opened a ticket over a month ago that never received a response.

Is anyone else facing this issue or have some resolution?

Hello NSGWaymack,

May I know the ticket number you raised? it is more convenient to follow up in ticket

I have not had anyone from Yealink reach out on this case yet.

Hello NSGWaymack,

I check our system one by one and I found your ticket, Already ask corresponding engineer feedback to you ASAP.
The engineer seems forget this case.
Sorry for the late reply in this case.

06-24-2018 01:03 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
RE: Call history not working correctly - Jensen_Yealink - 06-24-2018 01:03 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T46G Skype For Business not resolving skype contact names & no missed call report J.P.G 0 2,107 05-23-2017 11:43 AM
Last Post: J.P.G
  T46G Skype For Business not resolving skype contact names & no missed call report J.P.G 0 2,115 05-23-2017 11:41 AM
Last Post: J.P.G
  BToE not Working 2 6,808 10-15-2016 08:32 PM
Last Post:

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication