[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Pickup call does not work - HiPath
Author Message
Evan_Yealink Offline
Administrator
*******

Posts: 127
Joined: Mar 2017
Reputation: 0
Post: #2
RE: Pickup call does not work - HiPath
Dear Bernhard, good day!

This is Evan from Yealink Support Team, nice to answer this question for you!

(1)Use BLF key to pick up a call, but failed. That’s usually caused by the different BLF pick up mechanism on different Versions. I'v attached the FAQ for your reference.
http://support.yealink.com/faq/faqInfo?id=266

Here is the Auto Provisioning parameter:
#0-New BLF pick up mechanism, *code+number, 1- Old BLF pick up mechanism,only *code
features.blf_pickup_only_send_code =

I'v attached the .cfg file for your reference, you just need to modify the value in the file and import it to the phone via web UI. Web UI-Settings--Configuration -- Import CFG Configuration file.

(2)Please help to confirm if the pickup feature is supported on this Siemens server.

(3)If the server supports it, please reproduce it and offer us the diagnosis file(local log / pcap / config.bin), then we can do further analyzing in our side from these files. Below is the FAQ about how to get these files.
http://support.yealink.com/faq/faqInfo?id=707

(4)Also, please upgrade to the latest firmware to test. Below is the download link of the firmware,
http://support.yealink.com/documentFront...isplayPage

Please let me know if any update.

Best Regards,
Evan You
06-07-2018 12:07 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Pickup call does not work - HiPath - Evan_Yealink - 06-07-2018 12:07 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T46G call completed elsewhere zimbocz 3 7,067 10-28-2022 03:28 AM
Last Post: tredd1982
  Transfer error: Not Emergency Call tredd1982 0 239 10-28-2022 03:15 AM
Last Post: tredd1982
  get accout in call log me475z8029357 0 263 10-27-2022 05:50 PM
Last Post: me475z8029357
  T42s VPN & local SIP Accounts noch work, only one of them mysterox 0 220 10-27-2022 04:54 PM
Last Post: mysterox
  Yealink T46S Forwarding does not work!! Müller 0 296 10-16-2022 03:38 AM
Last Post: Müller
  T48G + EHS36 +Janra engage 75 not hanging up call kris.hetherington@firstsource.com 1 3,162 09-30-2022 03:23 AM
Last Post: knewgent
  Display current time during a call cecilia.dellaria@statewide.com 0 361 09-23-2022 11:48 PM
Last Post: cecilia.dellaria@statewide.com
  How to show caller Phone Number when call is forwarded gijoe 0 811 05-31-2022 07:40 PM
Last Post: gijoe
  T46 - Program Message Button for a Help call? harrys 0 1,081 03-31-2022 11:08 PM
Last Post: harrys
Bug Visual Alert for BLF Pickup - limit to group only Maciejp 2 3,108 08-11-2021 01:40 PM
Last Post: Maciejp

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication