New Forum system requires email address which you used to apply for your account to replace your original username. Password stays the same.Please see this post for more details
http://forum.yealink.com/forum/showthread.php?tid=40344

Yealink Test Club has been officially launched. Please visit post below to get detail information. Come and join us!
http://forum.yealink.com/forum/announcements.php?aid=18

We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
Please visit : http://forum.yealink.com/forum/showthread.php?tid=42322


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Pickup call does not work - HiPath
Author Message
Evan_Yealink Offline
Administrator
*******

Posts: 127
Joined: Mar 2017
Reputation: 0
Post: #2
RE: Pickup call does not work - HiPath
Dear Bernhard, good day!

This is Evan from Yealink Support Team, nice to answer this question for you!

(1)Use BLF key to pick up a call, but failed. That’s usually caused by the different BLF pick up mechanism on different Versions. I'v attached the FAQ for your reference.
http://support.yealink.com/faq/faqInfo?id=266

Here is the Auto Provisioning parameter:
#0-New BLF pick up mechanism, *code+number, 1- Old BLF pick up mechanism,only *code
features.blf_pickup_only_send_code =

I'v attached the .cfg file for your reference, you just need to modify the value in the file and import it to the phone via web UI. Web UI-Settings--Configuration -- Import CFG Configuration file.

(2)Please help to confirm if the pickup feature is supported on this Siemens server.

(3)If the server supports it, please reproduce it and offer us the diagnosis file(local log / pcap / config.bin), then we can do further analyzing in our side from these files. Below is the FAQ about how to get these files.
http://support.yealink.com/faq/faqInfo?id=707

(4)Also, please upgrade to the latest firmware to test. Below is the download link of the firmware,
http://support.yealink.com/documentFront...isplayPage

Please let me know if any update.

Best Regards,
Evan You
06-07-2018 12:07 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Pickup call does not work - HiPath - Evan_Yealink - 06-07-2018 12:07 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Public Phonebook on incomming call Oliaargau 2 2,580 11-03-2019 12:25 PM
Last Post: Oliaargau
  Best practices to notify unconditional call forwarding with Asterisk oliv 1 224 08-16-2019 10:07 PM
Last Post: jolouis
  T46S - call forward target (number) on display mikedonn 2 675 07-15-2019 02:43 PM
Last Post: mikedonn
  T48g and t48s "Sharing" a call for training/QC rzei 2 533 06-27-2019 01:20 PM
Last Post: jolouis
  Bug: sip.disp_incall_to_info = 1 does not work blink 4 559 06-18-2019 08:19 AM
Last Post: blink
  Pickup Bug in 66.84.0.15 rickstinson 1 441 05-24-2019 06:21 AM
Last Post: Mike_Yealink
  Can we disable call forwarding Philip Wang 1 424 05-17-2019 08:48 PM
Last Post: complex1
  call list entry BLF label instead of value dzs 1 543 04-02-2019 10:45 AM
Last Post: dzs
  T48G + EHS36 +Janra engage 75 not hanging up call kris.hetherington@firstsource.com 0 435 03-21-2019 04:04 PM
Last Post: kris.hetherington@firstsource.com
  Phone delayed sound after answering a call Jorge12 3 949 02-25-2019 02:14 PM
Last Post: jolouis

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication