[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
3CX + T48 automatic transfer?!
Author Message
DennisT Offline
Junior Member
**

Posts: 7
Joined: Apr 2015
Reputation: 0
Post: #1
3CX + T48 automatic transfer?!
Hi,
New 3CX install (V12.5 SP2) using T48 phones (35.80.0.60).

Here's what is happening:
User receives a call (internal or external).
Talks to caller for a short period. Then presses a preprogrammed soft key that connects to a paging ring group.
Instead of the T48 connecting to the page ring group the incoming call is transferred to it.

This happens with the incoming call has been placed on hold or not.

Transfer button is NOT pressed and the transfer is not expected or wanted. If no calls are involved the pressing of the soft keys works as expected.

The soft keys that access the paging groups (there are 2 of them) are programmed as speed dials, Here's the code in the provisioning file:
#Configure Line Key1
linekey.1.line = 0
linekey.1.value = 801
linekey.1.pickup_value =
linekey.1.type = 13
linekey.1.label = Page All

#Configure Line Key2
linekey.2.line = 0
linekey.2.value = 804
linekey.2.pickup_value =
linekey.2.type = 13
linekey.2.label = Page Prodn


How do I fix this?
(This post was last modified: 07-29-2015 10:19 PM by DennisT.)
07-29-2015 10:17 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
3CX + T48 automatic transfer?! - DennisT - 07-29-2015 10:17 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Caller ID on attended transfer tcarter@teklinks.com 11 17,158 10-27-2020 01:29 AM
Last Post: sentinelace
  Automatic redial after call transfer PCGYeah 0 663 06-10-2020 02:55 PM
Last Post: PCGYeah
  semi-announced transfer henry.matter 0 899 06-27-2019 11:24 AM
Last Post: henry.matter
  External Calls - Caller ID on attended transfer Tim_B 5 6,105 05-12-2019 01:11 PM
Last Post: complex1
  Attended Transfer Doesn't Display Original CID Evzkyyy 2 2,177 05-11-2019 09:28 PM
Last Post: Tim_B
  Direct to voicemail transfer with BLF in asterisk - T46G nicknomo 25 62,127 02-02-2019 09:08 AM
Last Post: alexgonzalez
  Attended Transfer. T46 with Metaswitch Stevev 1 1,824 01-14-2019 06:52 PM
Last Post: complex1
  T48G Incoming Transfer Ring Question mike366 1 2,560 08-23-2018 03:46 AM
Last Post: Jensen_Yealink
  Transfer to Connect shmuel@birns.net 2 2,349 07-18-2018 03:29 PM
Last Post: shmuel@birns.net
  Issues with Transfer to Remote Phone Book Naum 1 2,183 05-30-2018 09:52 AM
Last Post: Travis_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication