SIP-T26P no audible ring when receiving a call from another extension

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Threaded Mode \| Linear Mode SIP-T26P no audible ring when receiving a call from another extension
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Evan_Yealink Offline

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Posts: 127

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Post: #2

RE: SIP-T26P no audible ring when receiving a call from another extension

Dear Proof, good day!

This is Evan from Yealink Support Team, nice to know you!

For this issue, please try to disable the Distinctive Ring Tones feature.

To configure it: In phone web side, please make sure that “Distinctive Ring Tones” under Account-> Advanced is Disabled.

Please help test and let me know the result. If not help, please reproduce it and offer us the diagnosis files(level 6 local log / pcap / config.bin). Below is the FAQ about how to get them:
http://support.yealink.com/faq/faqInfo?id=708

Note: Please offer us internal number and external number case. Then we can make a comparison. Thanks for your kind help!

Best Regards,
Evan You

05-30-2018 06:05 AM

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Messages In This Thread

SIP-T26P no audible ring when receiving a call from another extension - proof - 05-11-2018, 01:16 PM

RE: SIP-T26P no audible ring when receiving a call from another extension - Evan_Yealink - 05-30-2018 06:05 AM

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