Paging Volume

[Kevin_Yealink]

(05-04-2018 03:14 PM)ITSteve Wrote:  When paging, the phones beep loudly, but when we begin talking, the voice volume is not loud enough. Is it possible to force the phones to use a specific volume?

Or, is there an easy way to do it differently? Using multicast? Or connecting to the office audio system speakers?

If it is easy to set the phones to a specific volume for paging that would be the easiest fix. If not, then I am open to whatever the best practice is.

Using the phones with 3CX pbx.

Thanks.

Hi Steve,

Good day,
We don't meet such issue before, that audio is loud in our side. Can you tell me how you use paging call? For this issue, please check:
1. In normal call, will the audio is good or not?
2. Can you change that mulicast codec to check again? You can go to Feature-> Generate Information-> Multicast Codec

BTW, may I know how many phones in your side? How many phones are affected by this case?

Best Regards,
Kevin