T29G - Not Authorized to access the web interface

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Threaded Mode \| Linear Mode T29G - Not Authorized to access the web interface
Author	Message

complex1 Offline

3CX Adv. Cert. Engineer

Posts: 1,549

Joined: Jan 2014

Reputation: 48

Post: #2

RE: T29G - Not Authorized to access the web interface

(05-01-2018 04:21 AM)shifa Wrote: Hi,

I have been working on a few T29G Phones today without any issues, and today i am trying to login via the web interface (Chrome, Internet Explorer) and am getting a invalid username and password error on the login screen.

I haven't changed any usernames or password since last login.

I then get transferred to a page saying:

You are not authorized to access the web interface.
Please contact your support team or try again 12 minutes later.

HTTP 403

I have tried logging in to the same model phones at another physical location and I am getting the same error.

The firmware is the latest firmware which I updated two weeks ago.

Thanks

Hi,

Please clear the browser cache (Chrome, IE) and try again.

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.

05-01-2018 12:52 PM

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Messages In This Thread

T29G - Not Authorized to access the web interface - shifa - 05-01-2018, 04:21 AM

RE: T29G - Not Authorized to access the web interface - complex1 - 05-01-2018 12:52 PM

RE: T29G - Not Authorized to access the web interface - shifa - 05-04-2018, 12:30 AM

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