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Locked out of admin login
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complex1 Offline
3CX Adv. Cert. Engineer

Posts: 1,511
Joined: Jan 2014
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Post: #6
RE: Locked out of admin login
(05-01-2018 12:22 PM)Blue Chilli Wrote:  
(04-29-2018 04:52 PM)complex1 Wrote:  Hi,

Just checked, but the <mac>-all.cfg file do not contain the admin password.

Also if you are logged in as "user" you can not have the options to reset "local settings", "non-static settings", "static settings" and "user data and local config" as shown in the screenshot.
Are you sure you are running the latest firmware ( and logged in as "user"?

Hi, I see these reset options under "Upgrade", not "configuration" as in your photo.

The odd thing is, the new base unit I've bought doesn't show these options, only a reboot option when logged in as "User", but the old one does show them all, even though both are on firmware and the same hardware version of

I see this on the old one when logged in as "user"..


Yes I see your screenshot, that's very weird.
Q. After the firmware upgrade did you reset the base to factory default?
This is a rule of thumb, to prevent this kind of weird "settings".
Maybe that's why you lost the admin password.

If the base get a fixed DHCP address, it is possible for you -after the base is reset to default- to manually or auto-provision the base, because the base sticks on the same internal IP address.

Kind regards,

I am not an employee of Yealink.
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05-01-2018 12:44 PM
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Messages In This Thread
Locked out of admin login - Blue Chilli - 04-28-2018, 10:13 AM
RE: Locked out of admin login - complex1 - 04-29-2018, 08:29 AM
RE: Locked out of admin login - complex1 - 04-29-2018, 04:52 PM
RE: Locked out of admin login - complex1 - 05-01-2018 12:44 PM

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