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Locked out of admin login
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complex1 Offline
3CX Adv. Cert. Engineer
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Posts: 997
Joined: Jan 2014
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Post: #6
RE: Locked out of admin login
(05-01-2018 12:22 PM)Blue Chilli Wrote:  
(04-29-2018 04:52 PM)complex1 Wrote:  Hi,

Just checked, but the <mac>-all.cfg file do not contain the admin password.

Also if you are logged in as "user" you can not have the options to reset "local settings", "non-static settings", "static settings" and "user data and local config" as shown in the screenshot.
Are you sure you are running the latest firmware (25.81.0.10) and logged in as "user"?

Hi, I see these reset options under "Upgrade", not "configuration" as in your photo.

The odd thing is, the new base unit I've bought doesn't show these options, only a reboot option when logged in as "User", but the old one does show them all, even though both are on firmware 25.81.0.10 and the same hardware version of 25.1.0.0.0.0.0

I see this on the old one when logged in as "user"..

Hi,

Yes I see your screenshot, that's very weird.
Q. After the firmware upgrade did you reset the base to factory default?
This is a rule of thumb, to prevent this kind of weird "settings".
Maybe that's why you lost the admin password.

If the base get a fixed DHCP address, it is possible for you -after the base is reset to default- to manually or auto-provision the base, because the base sticks on the same internal IP address.

Kind regards,
Frank.

Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
05-01-2018 12:44 PM
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Messages In This Thread
Locked out of admin login - Blue Chilli - 04-28-2018, 10:13 AM
RE: Locked out of admin login - complex1 - 04-29-2018, 08:29 AM
RE: Locked out of admin login - complex1 - 04-29-2018, 04:52 PM
RE: Locked out of admin login - complex1 - 05-01-2018 12:44 PM

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