Locked out of admin login

[complex1]

(04-29-2018 08:57 AM)Blue Chilli Wrote:  Thanks for the reply.

One thing I do have is the xxxx-all.cfg file, which I created when I first set it up and still had admin access.

Logging in as "user", which I've now changed the password for, there are options to reset "local settings", "non-static settings", "static settings" and "user data and local config".

If I used one of these options, would it wipe the base unit back to the standard admin login, then letting me restore the unit from the config file?

Alternatively, can this config file be used on a new base unit to restore all settings from the old unit? I can modify the MAC address of the base unit on my VOIP platform, but don't know how the pairing to the handsets works and whether restoring a config file to another base unit would still have the old handsets paired to this new unit.

Hi,

Just checked, but the <mac>-all.cfg file do not contain the admin password.

Also if you are logged in as "user" you can not have the options to reset "local settings", "non-static settings", "static settings" and "user data and local config" as shown in the screenshot.
Are you sure you are running the latest firmware (25.81.0.10) and logged in as "user"?