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T49G and Jabra Evolve 75 incompatibility
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Evan_Yealink Offline
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RE: T49G and Jabra Evolve 75 incompatibility
(04-12-2018 08:14 PM)Joseph1823 Wrote:  Hi!

Is there a known incompatibility between a T49G and Jabra's Evolve 75 bluetooth headset?

I can pair the T49G with the older Evolve 65 model, or the Evolve with a T56A, but not with a T49G.

Dear Joseph, Good day!

This is Evan from Yealink Support Team, I am glad to answer this question for you!

About this case, we have not done compatible with Jabra's Evolve 75. So this issue maybe compatible issue, but it's hard to say. Because this Evolve 75 can work with T56A as your said.

We hope you can kindly help to reproduce this issue and offer us the trace files(pcap, config.bin and syslog(level 6)). Then we can do further analyzing in my side form these diagnosis files. Also please offer us these files from T56A and this headset. Below is the FAQ about how to get the traces:
http://support.yealink.com/faq/faqInfo?id=707

Please send this files to my email: evan@yealink.com.

And I will ask our R&D to test it, but we can not guarantee it will be compatible with our phones . Because this headset is not in our headset compatibility list currently.
It is strongly recommended to use the headset in the headset compatibility list. I'v attached this compatibility list for your reference.
http://download.support.yealink.com/down...20V4.0.pdf

In addition, may I know how many phones do you have in total?

Best Regards,
Evan You
04-13-2018 03:23 AM
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Messages In This Thread
RE: T49G and Jabra Evolve 75 incompatibility - Evan_Yealink - 04-13-2018 03:23 AM

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