(07-28-2015 05:13 PM)myombo Wrote: Hellow,
Can you please verify your "phone's Transfer configurations" under Features --> Transfer :
- Semi-Attended Transfer -[ENABLED]
- Blind Transfer On Hook
- Attended Transfer on Hook
- Transfer on Conference Hang up
- Transfer Mode Via Dsskey
If its the configuration issue, i think this can help.
James,
Quote:
James,
Follow me transfer settings of my phone.
- Semi-Attended Transfer - [ENABLED]
- Blind Transfer On Hook - [ENABLED]
- Attended Transfer on Hook - [ENABLED]
- Transfer on Conference Hang up - [DISABLED]
- Transfer Mode Via Dsskey - [BLIND TRANSFER]
In fact my transfers work but do not signal as they should in Asterisk.
BLIND TRANSFER
-- Executing [99980@from-internal:1] Answer("SIP/homologsvx-0000008b", "") in new stack
-- Executing [99980@from-internal:2] NoOp("SIP/homologsvx-0000008b", ">>>>
1438113389.146 <<<<<<<") in new stack
-- Executing [99980@from-internal:3] Queue("SIP/homologsvx-0000008b", "6500,t,,") in new stack
-- Music class default requested but no musiconhold loaded.
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- SIP/1001-0000008c is ringing
-- SIP/1001-0000008c answered SIP/homologsvx-0000008b
-- Music class default requested but no musiconhold loaded.
[2015-07-28 16:56:40.569] NOTICE[2622][C-00000042]: chan_sip.c:23141 handle_response_notify: Got OK on REFER Notify message
[2015-07-28 16:56:40.636] NOTICE[2622][C-00000042]: chan_sip.c:23141 handle_response_notify: Got OK on REFER Notify message
== Spawn extension (from-internal-xfer, 99980, 1) exited non-zero on 'SIP/homologsvx-0000008b'
-- Executing [99980@from-internal-xfer:1] Answer("SIP/homologsvx-0000008b", "") in new stack
-- Executing [99980@from-internal-xfer:2] NoOp("SIP/homologsvx-0000008b", ">>>>
1438113389.146 <<<<<<<") in new stack
-- Executing [99980@from-internal-xfer:3] Queue("SIP/homologsvx-0000008b", "6500,t,,") in new stack
-- Music class default requested but no musiconhold loaded.
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- SIP/1001-0000008d is ringing
-- SIP/1001-0000008d answered SIP/homologsvx-0000008b
QUEUE LOG
+------------+----------------------------+-----------+-------+----------------+---------
| id | time | queuename | agent | callid | event |
+------------+----------------------------+-----------+-------+----------------+---------
| 1429392833 | 2015-07-28 16:56:29.149186 | 6500 | NONE | 1438113389.146 | ENTERQUEUE
| 1429392834 | 2015-07-28 16:56:34.620841 | 6500 | 2000 | 1438113389.146 | CONNECT |
1429392835 | 2015-07-28 16:56:40.439598 | 6500 | 2000 | 1438113389.146 | COMPLETECALLER
| 1429392836 | 2015-07-28 16:56:45.310440 | 6500 | NONE | 1438113389.146 | ENTERQUEUE
| 1429392837 | 2015-07-28 16:56:48.474826 | 6500 | 2000 | 1438113389.146 | CONNECT
|1429392838 | 2015-07-28 16:56:52.313697 | 6500 | 2000 | 1438113389.146 | COMPLETEAGENT
ASSISTED TRANSFER
-- Executing [99980@from-internal:1] Answer("SIP/homologsvx-0000008e", "") in new stack
-- Executing [99980@from-internal:2] NoOp("SIP/homologsvx-0000008e", ">>>>
1438113429.149 <<<<<<<") in new stack
-- Executing [99980@from-internal:3] Queue("SIP/homologsvx-0000008e", "6500,t,,") in new stack
-- Music class default requested but no musiconhold loaded.
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- SIP/1001-0000008f is ringing
-- SIP/1001-0000008f answered SIP/homologsvx-0000008e
-- Music class default requested but no musiconhold loaded.
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Executing [99980@classe6:1] Answer("SIP/1001-00000090", "") in new stack
-- Executing [99980@classe6:2] NoOp("SIP/1001-00000090", ">>>>
1438113440.151 <<<<<<<") in new stack
-- Executing [99980@classe6:3] Queue("SIP/1001-00000090", "6500,t,,") in new stack
-- Music class default requested but no musiconhold loaded.
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- SIP/1000-00000091 is ringing
QUEUE LOG
+------------+----------------------------+-----------+-------+----------------+---------
| id | time | queuename | agent | callid | event |
+------------+----------------------------+-----------+-------+----------------+---------
| 1429392839 | 2015-07-28 16:57:09.167652 | 6500 | NONE | 1438113429.149 | ENTERQUEUE |
| 1429392840 | 2015-07-28 16:57:12.367861 | 6500 | 2000 | 1438113429.149 | CONNECT |
| 1429392842 | 2015-07-28 16:57:27.182163 | 6500 | 2000 | 1438113429.149 | TRANSFER |
+------------+----------------------------+-----------+-------+----------------+---------
| id | time | queuename | agent | callid | event |
+------------+----------------------------+-----------+-------+----------------+---------
| 1429392841 | 2015-07-28 16:57:20.747642 | 6500 | NONE | 1438113440.151 | ENTERQUEUE
| 1429392843 | 2015-07-28 16:57:38.290878 | 6500 | 2001 | 1438113440.151 | RINGNOANSWER
| 1429392844 | 2015-07-28 16:57:47.111207 | 6500 | 2000 | 1438113440.151 | CONNECT |
| 1429392845 | 2015-07-28 16:57:49.749551 | 6500 | 2000 | 1438113440.151 | COMPLETEAGENT
There is another way of validating this?
I can't change the functionality of the button.
Regards,
