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[T21P] Problem with Blind Transfer
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svxsupervisors Offline
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[T21P] Problem with Blind Transfer
Hello dear, how are you?

I have some CallCenter environments with Asterisk servers and Yealink T21P phones. The phones serve me well, but I found a problem that is hurting my reports.

When my agents perform blind transfers, Asterisk does not understand how a transfer, it does not create the event 'TRANSFER' and not recreate a new UniqueID to the second call.

At first I thought it might be a problem in Asterisk, but realized tests with other branded handsets and functioned normally.

Assisted transfers did not have this problem.

Firmware Version - 34.72.0.75.

Please can you help me?

Best Regards!
07-27-2015 10:52 PM
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[T21P] Problem with Blind Transfer - svxsupervisors - 07-27-2015 10:52 PM

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