[T21P] Problem with Blind Transfer

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Threaded Mode \| Linear Mode [T21P] Problem with Blind Transfer
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svxsupervisors Offline

Junior Member

Posts: 5

Joined: May 2015

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Post: #1

[T21P] Problem with Blind Transfer

Hello dear, how are you?

I have some CallCenter environments with Asterisk servers and Yealink T21P phones. The phones serve me well, but I found a problem that is hurting my reports.

When my agents perform blind transfers, Asterisk does not understand how a transfer, it does not create the event 'TRANSFER' and not recreate a new UniqueID to the second call.

At first I thought it might be a problem in Asterisk, but realized tests with other branded handsets and functioned normally.

Assisted transfers did not have this problem.

Firmware Version - 34.72.0.75.

Please can you help me?

Best Regards!

07-27-2015 10:52 PM

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Messages In This Thread

[T21P] Problem with Blind Transfer - svxsupervisors - 07-27-2015 10:52 PM

RE: [T21P] Problem with Blind Transfer - James_Yealink - 07-28-2015, 05:35 AM

RE: [T21P] Problem with Blind Transfer - svxsupervisors - 07-28-2015, 06:39 AM

RE: [T21P] Problem with Blind Transfer - myombo - 07-28-2015, 05:13 PM

RE: [T21P] Problem with Blind Transfer - svxsupervisors - 07-29-2015, 12:27 AM

RE: [T21P] Problem with Blind Transfer - jjnet - 07-29-2015, 07:51 PM

RE: [T21P] Problem with Blind Transfer - svxsupervisors - 08-07-2015, 12:24 AM

RE: [T21P] Problem with Blind Transfer - jjnet - 08-27-2015, 05:01 PM

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