(09-12-2018 01:27 PM)jolouis Wrote: (09-12-2018 12:56 AM)Travis_Yealink Wrote: Dear customer,
Let me give you an explanation about Yealink firmware. It has two kinds of versions:
1. The first one is what you see on our official website, in general version, the main purpose is for adding new features, but have some major bugs fixed.
2. The second one is technical support version, the main purpose is for bug fixing, it's a rolling version.
These two kinds of firmware has different release pace, that's why you find this situation, but anyway, you could use .36 firmware directly, from our understanding, it should be better than the official firmware.
Just to jump in here and say that's awfully confusing... I understand the logic of tech support VS formal release, but since the formal release is higher number logically you expect fixes from tech support to be included in it. Otherwise, the tech support version should be higher #...
i.e. in this case version x.83.0.50 does not include a fix that was made in "tech support version" x.83.0.36. Logically that is confusing. Proper way should be either the fix is made is some special version AFTER current release (i.e. x.83.0.51, etc), or all fixes from earlier tech support version are included into subsequent official releases...
Dear customer,
Yes, you are right, after releasing x.83.0.50, we do have x.83.0.51, x.83.0.52 as technical version based on x.83.0.50 and included the solution x.83.0.36 has, but it won't be added on the website, if you need, please create a ticket to us, and our engineer will provide to you separately.
Hope everything clear for you.
Regards,
Travis