[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


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CP960 using Skype via smartphone
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Lucia_Yealink Offline
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Posts: 467
Joined: Aug 2016
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Post: #2
RE: CP960 using Skype via smartphone
Dear Customer,

Firstly, let us check the scenario:
Do you connect wireless MIC or Wired MIC?
What do you mean about you unable to make a call? The call can be extablished, but without voice? A video will be appreciated to check all the details.

Also, please provide the level 6 syslog, config.bin and PCAP when you reproduce the issue for us to locate the problem.
Refer this FAQ below to collect:
http://support.yealink.com/faq/faqInfo?id=707

Besides, how many phones you have in total? And how many of them have the issue?

Best Regards,
Lucia
03-30-2018 08:56 AM
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Messages In This Thread
CP960 using Skype via smartphone - msc - 03-29-2018, 02:02 PM
RE: CP960 using Skype via smartphone - Lucia_Yealink - 03-30-2018 08:56 AM
RE: CP960 using Skype via smartphone - msc - 04-03-2018, 07:58 AM
RE: CP960 using Skype via smartphone - msc - 04-03-2018, 02:36 PM

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