[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Call Park customization
Author Message
James Martin Offline
Junior Member
**

Posts: 2
Joined: Mar 2018
Reputation: 0
Post: #1
Call Park customization
I am a consultant working with a frustrated Vonage business customer.

We are using T21P E2 phones.

With help from Vonage, we created two customized buttons. We call them PARK and GRAB.

They automate the process of parking a call and retrieving it.

PARK is associated with the second line button and automates pressing the transfer button and dialing *103. This is the Vonage sequence for parking a call.

GRAB is associated with the third programmable softkey below the display. It automates dialing *104, the Vonage call pickup code.

Unfortunately, when Vonage pushes a firmware update to the phone, it partially wipes out the entries for PARK on line two. The PARK label still shows up on the phone, but the *103 entry goes away in the setup fields on the phone.

Paradoxically, the firmware update doesn't wipe out the GRAB function on the softkey.

We'd like to put the PARK customization on a softkey also, so that it hopefully won't be wiped out in the future when the firmware is updated.

Is that possible? This thread points to a solution, but will it survive firmware updates? http://forum.yealink.com/forum/showthread.php?tid=13859

Many thanks!
03-24-2018 12:55 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Call Park customization - James Martin - 03-24-2018 12:55 PM
RE: Call Park customization - Adam_Yealink - 04-02-2018, 04:40 PM
RE: Call Park customization - James Martin - 04-02-2018, 06:04 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  How to configure T27G TRAN key in Call Fwd Custom mode ? oliv 0 299 04-07-2020 02:20 PM
Last Post: oliv
  USB call recording David D 5 5,045 05-15-2018 07:00 PM
Last Post: YOVU Cloud
  T27G no longer option to transfer call during ringing state DmitryTsyganov 1 1,969 04-16-2018 11:16 AM
Last Post: Travis_Yealink
  Current time not displayed when a call is missed John62 0 1,395 02-16-2018 05:07 PM
Last Post: John62
  Call Parking - Yealink Phone - Asterisk 11 vs 13 Velocita Technology 1 2,491 12-26-2017 06:06 AM
Last Post: Lucia_Yealink
  Call Waiting Ring Option moshebt 2 2,605 12-15-2017 08:30 AM
Last Post: Elaine_Yealink
  Delayed Action URL call MaartenBode 2 3,497 12-01-2017 09:21 AM
Last Post: AdamNTX
  T27G change programmable key on incoming call EIP 3 3,144 11-28-2017 07:30 AM
Last Post: Evan_Yealink
  Call Park Mode transfer on T48G jasonblewis 2 3,710 11-09-2017 01:26 AM
Last Post: Aishion_Yealink
  Ringback on second call highlander 1 2,508 10-13-2017 05:44 AM
Last Post: Aishion_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication