Sip extensions..

[jmoore]

Hi,

Have you considered looking at a 3rd party CTI solution for this feature? If so, then I would like to recommend checking out Tenfold. They offer seamless integration of Yealink to most CRM applications. They have the click to dial feature that allows you to turn found phone #s into a link that initiates a call from your phone system. They also offer more features such as call pop up, automatic call logging, easy note taking and task creation, screen pops on inbound and outbound calls, new lead/contact creation when no matching records, support for cases/opportunities and advanced analytics on the backend.

https://www.tenfold.com/integrations/yealink/