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Rebooting cordless phone bases
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complex1 Offline
3CX Adv. Cert. Engineer

Posts: 1,453
Joined: Jan 2014
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Post: #4
RE: Rebooting cordless phone bases
(03-25-2018 07:42 PM)bitblock Wrote:  Hi Complex1 - thanks for the reply. Page 90 talks about PIN recovery, and PCAP's - I presume you are talking about PIN recovery?

The initial goal was rebooting the phone - I understand teh pin can be recovered - sometimes (after a network disruption for instance) a phone might need to be restarted. On all desk phones this can be accomplished by simply holding the X - I was looking for an "easy" way for users to do this on the cordless phones.

A reboot is not a security issue in most cases - as indicated by this section of the manual anyone with physical access can recover the PIN / wipte the phone - the issue in this case is more one of a simple way to perform a reboot - with wireless range extenders, and multiple roaming options the base station is often a LONG way away from the users. When a desk phone can be rebooted so simply, I thought maybe there was a way to reboot the cordless phones as well (without wiping changes / altering pin or giving the pin to the users (who could alter phone / base pairing if they had the pin - which IS a security issue).

Thanks for your thoughts - if I missed the point of your post please let me know? Thanks


Hi Mitch,

Sorry, my bad.
I thought you meant if there is an other way to reset the Base without using a PIN.
Then Long Press the Paging Button but this will reset the Base completely, but if you have a PIN available then it is possible to reboot and/or reset the Base as you mentioned in your OP.

To answer your question in your other post:
- No PIN, no reset/restart, only reset to factory is possible by pressing the Paging Button, etc.
- If PIN is available then it will work for W52P/W56P base.
- Menu structure in W52H/W56H is the same.

If the user wants to restart the Base without having the PIN he must remove the power which is a bad option, imho. No other way, as far as I know.

I have a few W52P in the field and never had the need to reboot a Base after power failure or network issues.
The devices always came back on line and connect to the PBX.
In my case no need for the users to know the PIN.

BTW: Starting from v80 f/w, the W52P and W56P Base share the same firmware. No differences between them anymore.

Kind regards,

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-26-2018 02:22 PM
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Messages In This Thread
Rebooting cordless phone bases - bitblock - 03-23-2018, 11:32 PM
RE: Rebooting cordless phone bases - complex1 - 03-26-2018 02:22 PM

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