[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
W60B base lost sync with handsets
Author Message
complex1 Offline
3CX Adv. Cert. Engineer
*****

Posts: 1,533
Joined: Jan 2014
Reputation: 45
Post: #2
RE: W60B base lost sync with handsets
(03-01-2018 10:01 AM)TrK Wrote:  We get 3 new W60B to replace our W56P. After installation first W60B, after some time (day or two) users starts complaining to no calls possible - handset (W56H with latest firmware) say "synchronizing, please try later". Dect base worked good - i can login to web interface, SIP registration are NOT lost, base is good, but connection with handsets is broken (and no sign of it anywhere, except "synchronizing" message).
After base restart everything was good again for day or two, then problem return.
Then i set local log level to 6, disable "ECO mode" on two handsets (we have 5 registered) and still waiting for this problem to export the log file. It was week ago.

Yesterday evening i replace second base to W60B and this morning problem returns with new base (where loging was not set to 6 and every handset uses "ECO mode").

What i shall do? Today i need to replace another one base and i`m afraid of this problem returns.

Hi,

Please make sure all ECO modes in the handset(s) are turned off.
Also make sure “Update Time Interval(Seconds)” is more than 1440 seconds. (Directory > Remote Phone Book)

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
03-01-2018 10:44 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
W60B base lost sync with handsets - TrK - 03-01-2018, 10:01 AM
RE: W60B base lost sync with handsets - complex1 - 03-01-2018 10:44 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Exclamation w90dm/w90b- dect phone w73h dont sync aftert restar w90dm fracust23 4 3,446 06-05-2024 09:30 PM
Last Post: evk.yy
  how to register a T58W with DD10K to a W60B? schogol 6 1,595 04-16-2024 09:54 PM
Last Post: schogol
  How to enable web server/ GUI on W60B and W70B after provisioning has disabled it. jhofford 2 2,946 09-12-2023 08:42 PM
Last Post: jhofford
  W90 LAN sync Telco 12 13,797 06-15-2023 10:17 PM
Last Post: Fatih KERSE
Question W80B dm-base role Lansalot 1 3,379 05-23-2023 12:29 PM
Last Post: Scottie
  Problems setting up W60B and interface issues Ness 4 5,902 03-30-2023 05:24 PM
Last Post: Ness
  Auto Provision firmware on W60B base station hospitale 6 6,741 02-15-2023 05:54 PM
Last Post: hospitale
  recovery mode W60B files Aleskey 3 5,786 02-14-2023 01:42 AM
Last Post: 88fingerslukee
  W60B Constantly Restarts When W73H Is Connected. nolto 0 1,806 02-07-2023 12:15 AM
Last Post: nolto
  W60B factory reset and default login carsey 3 7,263 02-01-2023 02:52 AM
Last Post: complex1

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication