[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Yealink T46S EHS36 hangoff problem
Author Message
Aishion_Yealink Offline
Administrator
*******

Posts: 116
Joined: Mar 2017
Reputation: 1
Post: #15
RE: Yealink T46S EHS36 hangoff problem
(03-09-2018 07:47 PM)Norvado_Support Wrote:  I am experiencing this same issue with everything upgraded with the following Firmwares:
Yealink SIP-T46S = 66.82.0.30
EHS36 = 4.16.0.0
Jabra PRO 9450 = 4.3.1

I was able to get the headset to work for hanging up with an old EHS36 that I found running FW 3.16.0.0, but none of the EHS36 adapters will allow me to hang up on a call if running 4.16.0.0

Were you able to get this worked out?

Dear customer,

​This is Aishion from Yealink technical team, nice to know you. My pleasure to work for you!

Can you check something below to troubleshooting.
1. Please check do you connect correct, you can know more info via the FAQ below.
FAQ: http://support.yealink.com/faq/faqInfo?id=199

2. Would you please check 9470 headset setting.

When you access to phone setting of 9470 base, you can choose desk phone, then enter setup desk phone.

Choose Manual and select DHSG mode. Hope you can check do you modify the correct setting.

​Any question, please feel free to contact us.

Best Regards

Aishion
03-12-2018 07:59 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Yealink T46S EHS36 hangoff problem - Aishion_Yealink - 03-12-2018 07:59 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T46S. User hear the customer when he's on wait o.fraiture 1 274 03-12-2024 07:19 PM
Last Post: complex1
  Unknown Icon in T46S kadinter 3 5,479 03-09-2024 06:25 AM
Last Post: MossyTel_Support
  T46S Phone doesn't ring - straight to VM - Need it to ring cobregon 0 211 03-07-2024 03:52 AM
Last Post: cobregon
  Yealink T46U - OpenVPN to MikroTik Router isaiahsiewert 0 432 01-19-2024 12:04 AM
Last Post: isaiahsiewert
  Remove transfer dialog on T46S bsnipes 0 514 12-05-2023 04:44 AM
Last Post: bsnipes
  Connect Yealink T46U to FreePBX system via Synology Site to Site VPN TF2023 0 750 10-10-2023 11:48 PM
Last Post: TF2023
  No dialtone - T46S, EHS36, Sennheiser headset Huleboer 0 1,911 09-28-2023 05:49 PM
Last Post: Huleboer
  T46S Locked HornetSoft 0 961 09-11-2023 05:04 PM
Last Post: HornetSoft
  T46s Veriizon as LAN only phone? Desertfabworks 0 694 08-21-2023 11:31 PM
Last Post: Desertfabworks
  T46S Factory Default HornetSoft 0 1,195 08-17-2023 06:47 PM
Last Post: HornetSoft

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication