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Yealink T46S EHS36 hangoff problem
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Aishion_Yealink Offline
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Post: #15
RE: Yealink T46S EHS36 hangoff problem
(03-09-2018 07:47 PM)Norvado_Support Wrote:  I am experiencing this same issue with everything upgraded with the following Firmwares:
Yealink SIP-T46S = 66.82.0.30
EHS36 = 4.16.0.0
Jabra PRO 9450 = 4.3.1

I was able to get the headset to work for hanging up with an old EHS36 that I found running FW 3.16.0.0, but none of the EHS36 adapters will allow me to hang up on a call if running 4.16.0.0

Were you able to get this worked out?

Dear customer,

​This is Aishion from Yealink technical team, nice to know you. My pleasure to work for you!

Can you check something below to troubleshooting.
1. Please check do you connect correct, you can know more info via the FAQ below.
FAQ: http://support.yealink.com/faq/faqInfo?id=199

2. Would you please check 9470 headset setting.

When you access to phone setting of 9470 base, you can choose desk phone, then enter setup desk phone.

Choose Manual and select DHSG mode. Hope you can check do you modify the correct setting.

​Any question, please feel free to contact us.

Best Regards

Aishion
03-12-2018 07:59 AM
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RE: Yealink T46S EHS36 hangoff problem - Aishion_Yealink - 03-12-2018 07:59 AM

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