W52P Action URL

[IPBX]

(02-01-2018 02:51 AM)Evan_Yealink Wrote:  Hello,

Greetings. This is Evan from Yealink Support Team, and I'm glad to answer this question for you.

Sorry to tell you that this Action URI/URL feature is not supported on Yealink DECT phones currently. Because w52p Base--Handset mode is one-to many mode, the base is hard to distinguish this action.

So I'm taking this request as a new feature, and I will bring it to our Product Dept. to evaluate if it is reasonable and possible.
I need you to answer below questions so they can evaluate it.
1. Is this feature important and necessary? Please elaborate the practical scenario with supportive points on this feature.
2. How your business or user experience is affected without this feature?

Looking forward to hearing from you!

Best Regards,
Evan You

Hi Evan,

Thank you for your feedback and I understand, but actions link with account can be included with W52P, I understand your point of view about handset and actions link with incoming call, answer, etc. but actions link with base parameters and sip account could be managed as in T2x series for example which manage multi account too.

1. Is this feature important and necessary?
Yes, I'm interesting by actions link with sip account and base as in registred, registred failed, setup completed, IP Change, AutoP Finish,... I think that it could help others too and could not you limit action url. (At end when you have a solution for manage Handset actions url, you'll upgrade firmware for)

2. How your business or user experience is affected without this feature?
Customers using W52P generate time support at my side while their demands could be resolved by action URL.