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Yealink Forums » IP Phone Series » Phone specific topic » Caller-id after attended transfer not working properly on T19P/T41P

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Caller-id after attended transfer not working properly on T19P/T41P
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Lucia_Yealink Offline
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Posts: 467
Joined: Aug 2016
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Post: #2
RE: Caller-id after attended transfer not working properly on T19P/T41P
Dear Customer,

For your description, if the phone receive the invite message or update message with refresh header via PAI, then you can configure the parameter below to let the phone read the caller id from the PAI firstly, and from FROM Secondly:
account.X.cid_source = 2
X means the account you want to use.

If still have probelm, please send the level 6 syslog, pcap and config.bin to me do further analysis.
Refer to the FAQ to collect the three files:
http://support.yealink.com/faq/faqInfo?id=707

Best Regards,
Lucia
02-01-2018 03:15 AM
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RE: Caller-id after attended transfer not working properly on T19P/T41P - Lucia_Yealink - 02-01-2018 03:15 AM

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