New Forum system requires email address which you used to apply for your account to replace your original username. Password stays the same.Please see this post for more details

Yealink Test Club has been officially launched. Please visit post below to get detail information. Come and join us!

We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
Please visit :

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Receive Call Priority
Author Message
IPBX Offline
Junior Member

Posts: 17
Joined: Jun 2017
Reputation: 0
Post: #6
RE: Receive Call Priority
(01-30-2018 06:47 AM)Travis Wrote:  
(01-29-2018 12:32 PM)Travis Wrote:  
(01-29-2018 11:01 AM)IPBX Wrote:  
(01-29-2018 09:07 AM)Travis Wrote:  
(01-28-2018 08:12 PM)IPBX Wrote:  Hi Team,

My customer receive 15 calls per min, and they have to qualify the call before transfert it.

My issue concernes the priority of incoming call versus action on phone.
When users are making action on phone, when new call incoming, action is canceled.
So, I need the users finish their actions on phone, while a call is incoming.

I see feature about multicast paging priority, but I don't think that is what I need.

Phone : Yealink T27G
Firmware :


Hello dear customer,

I think I understand what you mentioned, but the usage scenario is kind of special for us, would you please kindly record a short video to me for better understanding?

Normally, the incoming call won't interupt the action when you are doing some actions.

Wait for your reply.


Hi Travis,

Thank you for your feedback.
This case affects the transfer menu. When I dial new call, no problem, but when I try transfert, the transfert menu will be cancelled for displaying the new call.

Please find the video in your emails, I send it in private.


Hi dear,

I didn't find the email, would you please send it to my personal email address, thanks.

Best Regards,

Hi dear,

Thanks for the video, it's very clear for me, and glad to inform you for this request, the current firmware you are using(base on V82) has fixed it, but you need to set an extra parameter via autoprovision:
phone_setting.incoming_call_when_dialing.priority = 0

I just did the local test and prove it works, please kindly check and let me know if anything I could help.

Best Regards,

Hi Travis,

I checked, but transfer's interface is still dropped when new call incoming. I would like it was the solution but seems not. Name's feature seems good, so ?

Firmeware, is the last, autoprovisionning was updated.

Thank you,

(This post was last modified: 01-30-2018 06:14 PM by IPBX.)
01-30-2018 06:12 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
Receive Call Priority - IPBX - 01-28-2018, 08:12 PM
RE: Receive Call Priority - Travis_Yealink - 01-29-2018, 09:07 AM
RE: Receive Call Priority - IPBX - 01-29-2018, 11:01 AM
RE: Receive Call Priority - Travis_Yealink - 01-29-2018, 12:32 PM
RE: Receive Call Priority - Travis_Yealink - 01-30-2018, 06:47 AM
RE: Receive Call Priority - IPBX - 01-30-2018 06:12 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  See CALL ID REMOTE PHONEBOOK synapserm76 1 127 08-11-2019 03:38 PM
Last Post: complex1
  Can't Call Forward Yealink T21P e2 - latest firmware Grace6641 1 356 06-18-2019 09:53 AM
Last Post: Walter_Yealink
  Incoming Call Lookup ashleygavin 3 1,539 09-03-2018 06:35 PM
Last Post: complex1
  T42G Programable Key as park call jasonblewis 4 2,812 10-26-2017 06:07 AM
Last Post: jasonblewis
  Prrovision "Call List Show Number" mirko.gradassi 2 5,182 08-03-2017 02:42 PM
Last Post: johandezwaan
  call forwarding always 0 1,793 08-25-2016 05:03 AM
Last Post:
  Incorrect File Format error on call send, receive or end call morrism 4 5,961 10-06-2015 07:37 AM
Last Post: morrism
  T48G Display Missed Call Popup key for provisioning tomp 5 5,822 12-11-2014 09:06 PM
Last Post: James_Yealink
  Allow Remote Phonebook access while on a call 247Stan 1 4,167 09-16-2014 03:03 PM
Last Post: Wilson_Yealink
  3cx Auto Provision Line Keys as Call Park mdctech 3 8,064 08-21-2014 09:36 AM
Last Post: Yealink Support

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication