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Call drops after 10 minutes
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complex1 Offline
3CX Adv. Cert. Engineer
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Post: #2
RE: Call drops after 10 minutes
(12-12-2017 02:48 PM)nic Wrote:  We have 3 W52P handset/base units located in a single office, along with several wired Cisco phones. The WiFi is provided by a Unifi Ubiquiti 802.11 Access Point. We see an issue on the Yealink phones only, where incoming calls seem to drop after around 10 minutes, such that the call still shows as connected but the caller has been dropped. Suggestions, please.

Hi,

Please log in the base, goto Account, Account x, Register, SIP Server x and set "Server Expires" to a lower value, e.g.120 (2 min)

Hope this will help.

Kind regards,
Frank.

I am not an employee of Yealink.
Dutch is my native language, not English. Apologies for my imperfect grammar.
Please do not send unsolicited PM messages. I will not answer them.
12-12-2017 03:14 PM
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Messages In This Thread
Call drops after 10 minutes - nic - 12-12-2017, 02:48 PM
RE: Call drops after 10 minutes - complex1 - 12-12-2017 03:14 PM

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