T42 Firmware updated to 29.82.0.20

[tortoise]

Can i ask how you updated? When i type in user and user for username and password it's tells me it's incorrect. It's very difficult to get an answer from support how to do this and if there is a workaround.

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(12-11-2017 12:56 AM)Aishion_Yealink Wrote:  

(12-06-2017 09:25 AM)Pelican Wrote:  Hi,

I have just updated one of my T42G's with the latest firmware (from 29.81.0.110 to 29.82.0.20).
When the phone reboots I am presented with a Redirector screen asking for a username, which is pre-filled in with oscart42g and a password, which is blank. I cannot get past this screen without pressing back.



If I press OK, it just loops back to the same screen. After saying 'Configuration Updating!'.
Why is this here? How do I get rid of it?

I hope to get a response soon?!

Thanks,

Dear customer,

This is Aishion from Yealink technical team, nice to know you. My pleasure to work for you!

I will do a local test and let you know about the result.

If any question, please feel free to contact us.

Best Regards
Aishion

Hi Aishon, is there any chance of someone answering my query about updating my firmware...it's been over a week.