Other RIngtone for internal callforwarding

[Skamqi]

(11-30-2017 03:35 AM)Aishion_Yealink Wrote:  

(11-28-2017 10:59 AM)Skamqi Wrote:  Hello there,

we have 3 yealink W52P and 6 T48S telephone devices.

If we call the central number, all telephones will ring - thats good as well.
If the call is for our drivers, we have to tranfer the call to our mobile devices.
Is it possible, to set an other ringtone on the mobile phones, for an internal transfer?

I tried to set it in the device settings for ringtone by an internal call.

But that doesnt match!

We use a askozia pbx server as a telephone server, can someone help me with this issue?

Regards,

Skamqi

Hi Skamqi,
​
​This is Aishion from Yealink technical team, nice to know you. My pleasure to work for you! 

About how to configure different ringtone for internal call and external call feature, please kindly refer to below FAQ:

http://support.yealink.com/faq/faqInfo?id=1

If any question, please feel free to contact us.

Best Regards
Aishion

Hello Aishion,

i want to transfer a call from the Yealink T48S to the Yealink W52P (mobile device)
So, from a Table Phone to a Handset Phone.

On the Handset i cant set any Groups like in the manual you send me.

We use a AskoziaPBX, we have a central number where all phone rings.

So we only use direct dialing codes to transfer the calls.

So, as a an example:

Number 0700 123321 calls our Number -> 0700 1234512
All phones rings

User1 on a T48S answered the call.
The caller said he want to User3 (W52P)

So User1 transfer to User3
Now i want to have a different ringtone for this action!

If anyone from the office transfer to a intern colleague, the other ringtone should be set.

I set a group with the name intern on the Yealink T48S and add the contacts 72 (direct dialing from the W52P) and the contact 63 (T48S).

If i get a call from one of this user, the normal ringtone is set.
If i call on if this User back, its the same!

The settings doesn't work.

How i have to set them int he groups, that internal calls get an other ringtone?

Regards,


Skamqi