[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Access Remote Phonebook during Transfer?
Author Message
Jeremy17 Offline
Junior Member
**

Posts: 11
Joined: Nov 2017
Reputation: 3
Post: #2
RE: Access Remote Phonebook during Transfer?
(11-14-2017 06:23 PM)Jeremy17 Wrote:  We need to transfer calls via the Remote Phonebook.

I added the "Directory" SoftKey to the "Transfer To" call state, so now I see a Directory button when we are trying to transfer a call. But, when I press that Directory button, I only see an empty window titled "All Contacts". It doesn't show my Remote Phonebook. The Remote Phonebook works fine when we're not on a call. Why doesn't this work?

Phone T46S
Firmware = 66.82.0.20

I found a workaround. Apparently, this is a bug. If you enable Custom SoftKeys in the Web GUI, the "Directory" option there is broken so it will not display any Remote Phonebook entries. If you disable Custom Softkeys and use the default Directory key, then it does show the Remote Phonebook during a transfer as expected.
11-16-2017 08:36 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Access Remote Phonebook during Transfer? - Jeremy17 - 11-16-2017 08:36 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Video Provisioning Remote Phone Book sfrazier 3 684 05-26-2020 02:43 PM
Last Post: Lewis-H
  Proviisiong Directory - Enabling Remote Phone Book sfrazier 1 617 02-09-2020 07:23 PM
Last Post: complex1
  Blind transfer not working on hangup bug mrabbitt@clarkecounty.gov 1 817 12-04-2019 04:33 PM
Last Post: Phil_Yealink
  Search Phonebook Prozper 2 834 11-13-2019 09:15 PM
Last Post: jolouis
  Phonebook Creation 64bit Rus 1 2,320 10-23-2019 08:29 PM
Last Post: dwooster
  Remote Phonebook - Numbers Display Format On Phone Medryn 18 34,442 10-10-2019 11:03 PM
Last Post: flyingchipmunk
  Impossible to upload a csv to Phonebook Germain 8 2,337 09-07-2019 09:11 AM
Last Post: anksharmoli
  DSS for transfer direct to voicemail lulu92 1 798 09-04-2019 08:42 PM
Last Post: lulu92
  Phonebook generation tool dscope 2 3,632 07-24-2019 06:42 PM
Last Post: complex1
Exclamation Call log on after Att transfer VP-T49G Roksvel 4 1,796 06-18-2019 09:35 AM
Last Post: Roksvel

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication