[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T46 Phones offline at once
Author Message
Travis_Yealink Offline
Super Moderator
******

Posts: 171
Joined: Mar 2016
Reputation: 1
Post: #2
RE: T46 Phones offline at once
(11-13-2017 05:45 PM)muyousif Wrote:  My phones went offline at once without any obvious reason. Can you please check attached file of phone log and give me some guideline?


Thanks,

Hi,

Would you please check:
1. how often the issue happens?
2. how many phones have the same problem?
3. after the account lost registeration, can you go to web interface to enable it maually?

It's suggested to exported the syslog from the server side(see attached guide), and we also need configuration file of the phone.
c. Config.bin
http://support.yealink.com/faq/faqInfo?id=311

Best Regards,
Yealink_Travis


Attached File(s)
.zip  How to export the syslog to the server.zip (Size: 772.91 KB / Downloads: 1)
11-16-2017 09:15 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T46 Phones offline at once - muyousif - 11-13-2017, 05:45 PM
RE: T46 Phones offline at once - Travis_Yealink - 11-16-2017 09:15 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Need to completely reset phones Chris708 1 1,402 02-26-2021 03:58 AM
Last Post: Chris708
  T46S/T46G show green icon (blf) although phones disconnected (Asterisk) jobst 0 1,422 09-16-2020 04:29 AM
Last Post: jobst
  Using a shared phonebook managed bij phones johandezwaan 1 2,707 09-30-2019 01:32 PM
Last Post: mara
  Yealink Wireless IP Phones RyanL 2 3,045 08-19-2019 03:03 PM
Last Post: jolouis
  Hide phones # on screen kcurtis 0 1,975 11-29-2018 09:00 PM
Last Post: kcurtis
  Two phones with identical settings (T48G and T48S)- only one connects to SIP server sani390 0 2,341 09-11-2018 01:24 PM
Last Post: sani390
  Multiple USB devices on T4xS phones AEH 1 2,945 04-16-2018 07:03 AM
Last Post: Evan_Yealink
  Date and Time Incorrect on T40G Phones NETiMAGE 1 4,290 02-19-2018 06:23 PM
Last Post: complex1
  BLF key for Shared Parking (3CX) showing offline GIWM 4 7,563 12-08-2017 12:37 AM
Last Post: Aishion_Yealink
  Adjustable font size on SIP-T4X phones Voiponaught 3 7,865 11-21-2017 03:35 PM
Last Post: Global Data Systems

Forum Jump:


User(s) browsing this thread:

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication