[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 1 Votes - 5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
The login authorization timer is too short
Author Message
Michael_Yealink Offline
Administrator
*******

Posts: 46
Joined: Oct 2012
Reputation: 0
Post: #2
RE: The login authorization timer is too short
Hi There

Thanks for your report , for this issue, we have similar issue before but it is configuration issue. so please double check if it is the same issue.

T23 is using V82 version and load newest CPE kit right ?

【Reason】
In newest CPI Kit , there is a parameter :
################################################################################​#######
## Custom Configuration ##
################################################################################​#######
#Configure the access URL for downloading the configurations.
#Before using this parameter, you should store the desired configuration file to the provisioning server.
configuration.url = http://%BWDEVICEACCESSFQDN%:%BWDEVICEACCESSPORT%/%BWDMSCONTEXT%/%BWDEVICEACCESSURI%config.bin\

so if you upload the bin file to DMS, then phone will download this bin file again to set the phone to factory default .

【Solution】
remove the bin file from DMS and phone will be OK

If still not work , then we may need your help to get trace files in order to do further analysis.

Trace file including pcap file, config bin and syslog file , we need pcap file to check the communication of phone and server side , we need syslog file to know what happened to phone side , and we need config file to check if any configuration is missed, so we need three of them provide at one time.

Ss the phone will reboot , then it is advised to use a wireshark tool to get the pcap file , for how to download the tool and use it , please refer to the link below :
http://forum.yealink.com/forum/showthread.php?tid=15529

For the syslog, please export it to server side , before phone reboot , you can refer to the guide download from below link :
http://forum.yealink.com/forum/showthread.php?tid=15529

For the config.bin file , please refer to the FAQ below :
http://support.yealink.com/faq/faqInfo?id=311

After you collect all the three files, just send them to me ASAP

Let me know if any question

TKS & BR

Michael
Yealink Wiki : http://support.yealink.com/
11-15-2017 12:42 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: The login authorization timer is too short - Michael_Yealink - 11-15-2017 12:42 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  The login authorization timer in screen Phone T23G is too short. CST 0 4,168 11-08-2017 03:29 PM
Last Post: CST
  Backlight Timer Setting Not Working T28P Rayfield 1 7,889 03-09-2015 11:20 AM
Last Post: James_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication