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The login authorization timer is too short
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Michael_Yealink Offline
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Posts: 46
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Post: #2
RE: The login authorization timer is too short
Hi There

Thanks for your report , for this issue, we have similar issue before but it is configuration issue. so please double check if it is the same issue.

T23 is using V82 version and load newest CPE kit right ?

【Reason】
In newest CPI Kit , there is a parameter :
################################################################################​#######
## Custom Configuration ##
################################################################################​#######
#Configure the access URL for downloading the configurations.
#Before using this parameter, you should store the desired configuration file to the provisioning server.
configuration.url = http://%BWDEVICEACCESSFQDN%:%BWDEVICEACCESSPORT%/%BWDMSCONTEXT%/%BWDEVICEACCESSURI%config.bin\

so if you upload the bin file to DMS, then phone will download this bin file again to set the phone to factory default .

【Solution】
remove the bin file from DMS and phone will be OK

If still not work , then we may need your help to get trace files in order to do further analysis.

Trace file including pcap file, config bin and syslog file , we need pcap file to check the communication of phone and server side , we need syslog file to know what happened to phone side , and we need config file to check if any configuration is missed, so we need three of them provide at one time.

Ss the phone will reboot , then it is advised to use a wireshark tool to get the pcap file , for how to download the tool and use it , please refer to the link below :
http://forum.yealink.com/forum/showthread.php?tid=15529

For the syslog, please export it to server side , before phone reboot , you can refer to the guide download from below link :
http://forum.yealink.com/forum/showthread.php?tid=15529

For the config.bin file , please refer to the FAQ below :
http://support.yealink.com/faq/faqInfo?id=311

After you collect all the three files, just send them to me ASAP

Let me know if any question

TKS & BR

Michael
Yealink Wiki : http://support.yealink.com/
11-15-2017 12:42 PM
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RE: The login authorization timer is too short - Michael_Yealink - 11-15-2017 12:42 PM

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