[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Random Registration issues
Author Message
Travis_Yealink Offline
Super Moderator
******

Posts: 171
Joined: Mar 2016
Reputation: 1
Post: #2
RE: Random Registration issues
(10-02-2017 07:29 PM)joshua@itstel.com Wrote:  Hoping someone else ran into this: I had a customer with 200 endpoints at a single location. One endpoint would not register. EVERY time I would reboot the router OR the ISP cable modem, a different endpoint would not register. I removed my router and connected the switches directly to the ISP modem and had the same issue. If I took the endpoint that didn't register to my office, it would register right away. Took it back to the customer, and wouldn't register. The customer was in the process of getting dedicated Internet, and when they did the problem went away.

Now I have a customer with 81 endpoints at a single location using cable modem having the same problem. Dedicated internet is not an option this time. These are my only two customers with more than 50 endpoints at one location and I had the problem at both.

Would the ISP limit somehow the number of endpoints? Would I need a static IP from the ISP? Both had Dynamic IP's. Would it be a NAT issue via port 5060 because of the quantity? Any insight or first hand experience would be helpful.

Hi,

As you mentioned, it should be the network problem in customer's end.
The phone has no problem, and there is no ISP limit.
please double check the network environment.

If you could not find out the cause, please kindly offer us trace files for further analysis as below:
a. Level 6 syslog
b. PCAP trace
c. Config.bin
You can get the guide from this link to see how to export the issue data(trace files):
http://support.yealink.com/faq/faqInfo?id=311

Regards,
Yealink_Travis
10-12-2017 10:49 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Random Registration issues - Travis_Yealink - 10-12-2017 10:49 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  WH66 Issues tsduke03 2 2,593 03-29-2024 01:06 AM
Last Post: tsduke03
  UVC40 - Freezing issues ecr@3ctechnology.no 2 5,253 01-31-2024 05:10 PM
Last Post: WilliamShipman
  W80DM and CUCM sip registration issue kozlov 1 2,542 11-15-2023 10:58 AM
Last Post: Alisha Kihn
  Registration Failing htg.supply 4 8,888 10-21-2021 09:08 PM
Last Post: htg.supply
  USB Upgrade issues acwells 5 12,268 08-25-2021 10:51 PM
Last Post: Your Voice
  Making calls without registration : T22P phatcow 3 13,963 02-09-2021 09:59 PM
Last Post: naveenhome64
  confused with registration Brian1949 3 9,580 09-25-2020 01:39 PM
Last Post: BillMorrison
  VP59 - Teams-to-Teams Federated User issues darwin.ranzone@originnet.com 0 4,944 07-23-2020 04:41 PM
Last Post: darwin.ranzone@originnet.com
  T27G - Fall Back issues - Successive setting [Solved] BobBluePackets 6 17,015 05-28-2019 04:47 AM
Last Post: BobBluePackets
Exclamation Yealink Device Management issues Jonathan_01023 2 9,693 06-07-2018 01:24 AM
Last Post: Karl_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication