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Wrong name displayed when dialing extension
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DavidA Offline
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Posts: 3
Joined: Sep 2017
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Post: #3
RE: Wrong name displayed when dialing extension
(09-30-2017 01:32 AM)Karl Wrote:  Hello,

I want to confirm something with you firstly.
1. What's phone model and firmware in your side?

2. What's your company directory? Remote phone book? LDAP directory? Local phone book?

3. How many phones in your company?

4. When dialing extension 123 from a local phone, name "A" and "B" show up. BUT when the call starts to dial, the name shows up correct as user "B".
--- As my understanding, in dial interface, you enter 123, then phone match name 'A' and 'B', you choose one of them to dial out, the phone show up 'B', right? If I have any misunderstanding, please correct me.

1. Its a T29G on firmware
2. I'm not sure what information you need here but they have two Directory's, one has 35 contacts and the other has 66.
3. Over 100 and most of them are in the field.
4. Exactly correct!

Thank you for your reply.
10-02-2017 12:17 PM
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RE: Wrong name displayed when dialing extension - DavidA - 10-02-2017 12:17 PM

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